Shipping policy

We aim to serve you with the best shipping options, for wherever you live. We deliver to a number of customers across the world daily and provide the highest levels of customer service and responsiveness.

All orders will be shipped with tracking. All customers will receive tracking numbers for their parcels unless stated otherwise.

Order Cutoff Time: 1:00 AM (GMT-05:00) Eastern Standard Time (New York)

 

How long does shipping take?

We aim to serve you with the best shipping options, for wherever you live.  We deliver to a number of customers across the world daily and provide the highest levels of customer service and responsiveness

All orders will be shipped with tracking. All customers will receive tracking numbers for their parcels unless stated otherwise. In some cases, individual items are made to order which increases shipping timelines. If you have multiple items in an order, we might send it in two separate shipments if some items are unavailable for immediate shipment. Please rest assured that your items will arrive.

  • Processing may take up to 3-7 days.
  • Free shipping is offered on all orders over $99. This option usually takes 15 days but can take up to 45 days (in addition to the 3-7 days processing time).
  • Standard shipping is $30 on orders below $99 and takes 15-45 days.

We have experienced manufacturing and shipping delays due to COVID-19 but your package will arrive safely or you will be refunded. Please note there may be additional delays during holiday periods.   

How can I track my order?

Track your order here

My country is not listed in your shipping options. Will you ship to my country?

Unfortunately many of our past customers have received their packages late due to being in countries without reliable postal services. These customers dispute the payment with Paypal, we lose money, and then they receive the package afterwards. As a result, we have limited the number of places we will ship to. We will make exceptions to this, and if you do not see your country, please reach out at support@aestheticnoir.com

Please note there may be additional delays during busy periods.